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Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training

About the Training

The “Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training” provides comprehensive education for those seeking to gain a foundational understanding of Cisco’s Collaboration Core Technologies. This training covers essential topics and entry-level skills within the Cisco collaboration ecosystem.

The course introduces participants to the core features of Cisco Collaboration Technologies, including network design, performance optimization, security, and other critical concepts. Through real-world examples and projects, participants will enhance their knowledge of Cisco technologies.

Additionally, the training teaches how to use various tools and technologies in the design and development of Cisco-based collaboration solutions. Participants will learn how to manage core features such as data processing, performance improvement, network design, and security. They will also gain insight into how to design and manage collaboration solutions using Cisco.

The “Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training” covers all the essential aspects of designing and managing Cisco-based collaboration solutions. Before beginning to design and develop effective collaboration solutions, participants will acquire the fundamental skills they need.

The program starts with the fundamentals of Cisco Collaboration Technologies. Participants will learn key concepts such as network design, performance optimization, and security. They will also gain an understanding of the role that Cisco-based collaboration solutions play in the design and management process. These foundational insights provide participants with the building blocks they need to design collaboration solutions.

The training emphasizes Cisco’s core features and components, equipping participants with essential skills in data processing, network design, and security. The course flow covers critical topics such as network design and collaboration technology management.

Finally, the course provides knowledge on how to develop a collaboration solution based on Cisco technology. This process includes designing the solution, conducting tests, and ultimately developing the collaboration solution using Cisco. These insights help participants successfully design and implement collaboration solutions with Cisco.

What Will You Learn?

With the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training, you will learn the following topics:
  • Cisco Unified Communications Manager (CUCM) Cluster Configuration: Gain knowledge on the installation, configuration, upgrade, and management of Cisco CUCM.
  • Cisco Expressway and WebEx Messenger Configuration: Learn about the installation and configuration of Cisco Expressway and WebEx Messenger.
  • Cisco Unity Connection Configuration: Understand the installation, configuration, upgrade, and management of Cisco Unity Connection.
  • Cisco Collaboration Edge Architecture: Explore Cisco Collaboration Edge Architecture (CEA), which ensures the secure use of Cisco Collaboration applications and services.
  • Cisco Meeting Server Configuration: Acquire skills in the installation, configuration, upgrade, and management of Cisco Meeting Server.
  • Cisco Spark Configuration: Learn how to install, configure, upgrade, and manage Cisco Spark.
In addition to these topics, you will develop an in-depth understanding of Cisco Collaboration technologies and collaboration applications. This training program is a requirement for the CCNP Collaboration certification, so participants who complete this course will also benefit as they prepare for this certification. Participants will gain comprehensive knowledge of the design, implementation, and management of Cisco Collaboration technologies. This training program provides IT professionals working in this field with the skills needed to enhance their expertise in Cisco Collaboration technologies and collaboration applications.

Prerequisites

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training requires the following prerequisites:
  • CCNA Collaboration Certification or Equivalent Knowledge: This training program is suitable for individuals who have the knowledge equivalent to the CCNA Collaboration level or possess the CCNA Collaboration certification.
  • Knowledge of Cisco Unified Communications Manager (CUCM): As CUCM is fundamental to Cisco Collaboration technologies, a basic understanding of CUCM is necessary.
  • Familiarity with Cisco Unity Connection, Cisco Instant Messaging and Presence (IM&P), and Cisco Expressway: This training program requires a foundational knowledge of other Cisco Collaboration technologies, such as Cisco Unity Connection, Cisco IM&P, and Cisco Expressway.
  • Basic IP Networking Knowledge: A basic understanding of IP networking is required for this training program. Participants should be familiar with topics such as IP addresses, subnets, VLANs, IPv4 and IPv6 addressing, LAN, and WAN.
This training program will provide an in-depth understanding of Cisco Collaboration technologies and collaboration applications, helping IT professionals working in this field to enhance their skills.

Who Should Attend?

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training is suitable for the following individuals who are working with or aspire to work with Cisco Collaboration technologies:
  • Network Engineers and Technicians: Professionals seeking to gain expertise in network management, maintenance, securing Cisco Collaboration technologies, managing networked devices, improving performance, and troubleshooting.
  • Technical Support Personnel: Those who want to be trained in resolving issues related to Cisco Collaboration technologies and providing support to end-users.
  • Application Developers: Software developers interested in creating applications that integrate with Cisco Collaboration technologies.
  • Sales and Marketing Personnel: Individuals who want to acquire knowledge of Cisco Collaboration technologies to effectively market and sell these technologies to customers.
This training program helps participants develop a comprehensive understanding of Cisco Collaboration technologies and enhances their ability to implement and manage these technologies effectively.

Outline

COURSE OUTLINE
  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks Bullet
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber®
  • Configuring Cisco Unity Connection Integration
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches
LABS OUTLINE
  • Using Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Explore the Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
  • Implement Globalized Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Examine the Integration between Unity Connection and CUCM
  • Manage Unity Connection Users
  • Enterprise Application Integration (EAI): Configure QoS

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